.announcement{min-height:35px;height:auto;padding:7px 16px;text-align:center;line-height:1.4}.announcement a{display:inline;color:#fff;text-decoration:underline;text-underline-offset:2px}.brand img{width:188px;height:50px;object-fit:cover;object-position:center}.footer-inner img{width:180px;height:50px;object-fit:cover;object-position:center}.nav-wrap{gap:20px}.desktop-nav{gap:17px}.desktop-nav a{white-space:nowrap}.desktop-nav a[aria-current]{color:#087da4}.header-phone{white-space:nowrap;font-size:12px;font-weight:800;color:#0a678c}.mobile-menu{display:none;position:relative}.mobile-menu summary{list-style:none;cursor:pointer;font-size:23px;color:#0b2638}.mobile-menu summary::-webkit-details-marker{display:none}.mobile-menu nav{position:absolute;right:-70px;top:37px;width:220px;display:grid;background:#fff;border:1px solid #dce8ec;border-radius:9px;box-shadow:0 16px 40px rgba(10,47,66,.15);padding:10px;z-index:30}.mobile-menu nav a{padding:9px 10px;font-size:12px;font-weight:700;color:#415767}.mobile-menu nav a:hover{background:#e6f5f8;border-radius:5px}.support-hero{background:linear-gradient(110deg,#f3fbfc,#e8f5f8);overflow:hidden}.support-hero-grid{display:grid;grid-template-columns:1.15fr .85fr;min-height:420px;align-items:center;gap:40px}.support-hero h1,.ticket-intro h2,.monitor-section h2{font:800 clamp(36px,4.3vw,58px)/1.12 Manrope,sans-serif;letter-spacing:-.055em;margin:22px 0 18px}.support-hero h1 em{font-style:normal;color:#0b84a9}.support-hero p{color:#617b87;font-size:15px;line-height:1.7;max-width:540px;margin:0}.support-hero-actions{display:flex;align-items:center;gap:27px;margin-top:27px}.support-hero-art{position:relative;height:350px;display:grid;place-items:center}.support-circle{position:absolute;border-radius:50%}.circle-one{width:285px;height:285px;background:#d7eef2}.circle-two{width:205px;height:205px;border:1px solid #aed7e0}.support-icon{position:relative;z-index:1;width:132px;height:132px;display:grid;place-items:center;border-radius:32px;transform:rotate(-10deg);background:#0b7296;color:#a6e9f2;font-size:65px;box-shadow:20px 25px 25px rgba(7,75,99,.16)}.support-art-card{position:absolute;z-index:2;background:#fff;border:1px solid #e4eef0;box-shadow:0 12px 35px rgba(10,47,66,.1);border-radius:8px;padding:12px 15px;font-size:11px;color:#4a6471;font-weight:700}.support-art-card span{color:#0b8eae;margin-right:8px}.card-one{left:5px;top:46px}.card-two{right:0;top:145px}.card-three{left:26px;bottom:35px}.support-channel-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.support-channel-card{border:1px solid #e1eaed;border-radius:11px;padding:24px;min-height:230px;transition:transform .2s,box-shadow .2s}.support-channel-card:hover{transform:translateY(-3px);box-shadow:0 18px 50px rgba(10,47,66,.08)}.support-channel-card.featured{border-color:#b9e0e8;background:#f1fafb}.channel-icon{display:grid;place-items:center;width:39px;height:39px;background:#dff3f7;border-radius:8px;color:#0b85a8;font-size:24px}.support-channel-card h3{font:800 18px Manrope,sans-serif;margin:21px 0 7px}.support-channel-card p{font-size:13px;color:#758a94;line-height:1.6;margin:0 0 21px}.support-channel-card strong{font-size:12px;color:#087da4}.ticket-section{background:#f7fafb}.ticket-grid{display:grid;grid-template-columns:.82fr 1.18fr;gap:65px;align-items:start}.ticket-intro h2{font-size:clamp(31px,3.3vw,44px)}.ticket-intro>p{font-size:14px;color:#718691;line-height:1.7}.response-box{background:#e8f6f8;border:1px solid #d9edf1;border-radius:9px;padding:19px 21px;margin-top:30px}.response-box strong{font-size:12px}.response-box ul{padding-left:19px;margin:11px 0 0;font-size:12px;line-height:1.9;color:#5d7884}.photo-note{margin-top:23px!important;font-size:12px!important}.ticket-form{background:#fff;border:1px solid #e2ecee;border-radius:12px;padding:29px;box-shadow:0 12px 35px rgba(10,47,66,.04)}.form-grid,.equipment-fields{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.ticket-form label{font-size:11px;font-weight:800;color:#3d5a68}.ticket-form label span{color:#e27265}.ticket-form input,.ticket-form select,.ticket-form textarea{display:block;margin-top:7px;width:100%;border:1px solid #dce7ea;border-radius:6px;background:#fff;padding:11px;font-size:12px;color:#24485a;outline:0}.ticket-form input:focus,.ticket-form select:focus,.ticket-form textarea:focus{border-color:#0a89ad}.equipment-heading{border-top:1px solid #edf2f3;margin-top:25px;padding-top:24px;display:flex;align-items:baseline;gap:11px}.equipment-heading h3{font:800 17px Manrope,sans-serif;margin:0}.equipment-heading p{font-size:11px;color:#9aabb1;margin:0}.equipment-fields{border:1px solid #e6eef0;background:#fbfdfd;border-radius:7px;padding:17px;margin-top:15px}.equipment-fields h4{grid-column:1/-1;font:800 12px Manrope,sans-serif;margin:0}.equipment-fields .full{grid-column:1/-1}.add-equipment{background:none;border:1px solid #cce5eb;border-radius:6px;color:#0b83a6;padding:9px 12px;margin-top:14px;font-size:11px;font-weight:800}.add-equipment:hover{background:#eef9fa}.form-hint{font-size:11px;line-height:1.6;color:#81959e;margin:25px 0 12px}.ticket-submit{width:100%;justify-content:space-between}.ticket-form #ticket-error{background:#fff1f0;color:#a44038;border-radius:5px;padding:10px;font-size:11px}.tools-section{background:#fff}.tools-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px}.tool-card{border:1px solid #e1eaed;border-radius:10px;padding:22px;display:flex;flex-direction:column;min-height:235px}.tool-icon{color:#0b91b2;font-size:27px}.tool-card h3{font:800 16px Manrope,sans-serif;margin:15px 0 8px}.tool-card p{font-size:12px;color:#788d96;line-height:1.6;margin:0 0 17px}.tool-card a{margin-top:auto;font-size:11px;font-weight:800;color:#087da4}.monitor-section{background:#eaf6f8}.monitor-grid{display:grid;grid-template-columns:1fr .8fr;gap:90px;align-items:center}.monitor-section h2{font-size:clamp(30px,3vw,41px)}.monitor-section p{font-size:13px;color:#68808c;line-height:1.7;max-width:520px}.monitor-actions{display:flex;align-items:center;gap:23px;margin-top:24px}.monitor-panel{height:245px;background:#fff;border:1px solid #d8eaee;border-radius:14px;box-shadow:0 20px 40px rgba(10,47,66,.08);padding:26px}.monitor-panel>span{font:800 11px Manrope;color:#0b82a5;letter-spacing:.16em}.monitor-panel small{font-size:10px;color:#8aa0a9}.monitor-bars{height:125px;display:flex;align-items:end;gap:12px;padding:18px 0}.monitor-bars i{flex:1;background:#74ccdf;border-radius:5px 5px 0 0;height:45%}.monitor-bars i:nth-child(2){height:72%}.monitor-bars i:nth-child(3){height:55%}.monitor-bars i:nth-child(4){height:87%}.monitor-bars i:nth-child(5){height:62%}.monitor-bars i:nth-child(6){height:78%}.monitor-bars i:nth-child(7){height:93%}@media(max-width:1080px){.desktop-nav,.header-phone{display:none}.mobile-menu{display:block;margin-left:auto}.tools-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:760px){.announcement{font-size:10px}.brand img{width:150px;height:42px}.mobile-menu nav{right:-45px}.support-hero-grid{display:block;padding-top:55px}.support-hero h1{font-size:43px}.support-hero p{font-size:14px}.support-hero-art{height:280px}.support-icon{width:100px;height:100px;font-size:52px}.support-circle.circle-one{width:230px;height:230px}.support-circle.circle-two{width:170px;height:170px}.support-channel-grid,.ticket-grid,.monitor-grid{grid-template-columns:1fr;gap:16px}.ticket-grid{gap:28px}.ticket-form{padding:19px}.tools-grid{grid-template-columns:1fr}.monitor-grid{gap:35px}.support-hero-actions,.monitor-actions{flex-wrap:wrap;gap:15px}}@media(max-width:420px){.form-grid,.equipment-fields{grid-template-columns:1fr}.equipment-fields .full,.equipment-fields h4{grid-column:1}.support-hero h1{font-size:37px}.nav-quote{font-size:10px}}

/* Hero de suporte: pessoa satisfeita e equipamentos que precisam de atendimento. */
.support-hero-art{height:370px;isolation:isolate}.support-person{position:absolute;z-index:2;width:205px;height:255px;bottom:10px;left:50%;transform:translateX(-55%);filter:drop-shadow(0 14px 10px rgba(12,83,105,.14))}.support-carousel{position:absolute;z-index:5;right:-8px;top:29px;width:150px;min-height:132px;padding:16px 14px 12px;background:#fff;border:1px solid #d5e8ed;border-radius:16px;box-shadow:0 14px 30px rgba(12,83,105,.14);text-align:center}.support-device-slide[hidden]{display:none}.support-device-slide svg{width:76px;height:62px;fill:none;stroke:#0b7296;stroke-width:4;stroke-linecap:round;stroke-linejoin:round}.support-device-slide strong{display:block;color:#315365;font:800 11px Manrope,sans-serif}.support-alert{position:absolute;top:-13px;right:-12px;width:31px;height:31px;border-radius:50%;display:grid;place-items:center;background:#e57261;color:#fff;font:900 19px Manrope,sans-serif;border:3px solid #fff}.support-carousel-dots{display:flex;justify-content:center;gap:7px;margin-top:10px}.support-carousel-dot{width:7px;height:7px;border:0;border-radius:50%;background:#b9dce5;padding:0;cursor:pointer}.support-carousel-dot[aria-current=true]{width:18px;border-radius:7px;background:#0b7296}.support-art-card{z-index:6}.card-one{left:-15px;top:43px}.card-two{right:-18px;top:245px}.card-three{left:7px;bottom:4px}.ticket-form[hidden],.ticket-confirmation[hidden]{display:none}.ticket-confirmation{background:#fff;border:1px solid #c8e8df;border-radius:12px;padding:42px 34px;box-shadow:0 12px 35px rgba(10,47,66,.06);outline:0}.confirmation-icon{width:52px;height:52px;display:grid;place-items:center;background:#e1f5ee;border-radius:50%;color:#12856f;font:800 27px Manrope,sans-serif}.ticket-confirmation h3{font:800 25px Manrope,sans-serif;color:#193e50;margin:20px 0 10px}.ticket-confirmation p{color:#5e7986;font-size:13px;line-height:1.65}.ticket-confirmation .button{margin-top:17px}.ticket-submit:disabled{opacity:.65;cursor:wait}@media(max-width:760px){.support-carousel{right:0;top:10px;width:125px;min-height:118px;padding:11px}.support-device-slide svg{width:66px;height:54px}.support-person{width:175px;height:230px;bottom:3px}.card-one{left:0;top:27px}.card-two{right:0;top:220px}.card-three{left:0;bottom:0}}@media(max-width:420px){.support-carousel{right:0;top:5px;width:110px}.support-person{width:155px}.support-art-card{font-size:9px;padding:8px}.card-one{left:0;top:10px}.card-two{right:0;top:205px}.card-three{left:0;bottom:7px}}

/* Refinamento solicitado: central técnica sóbria e etiqueta real. */
.support-desk{position:absolute;z-index:2;left:50%;top:50%;transform:translate(-58%,-46%);width:250px;height:235px;padding:28px 22px;display:flex;align-items:center;flex-direction:column;justify-content:center;background:linear-gradient(145deg,#0e4b65,#0b3147);border:1px solid #306d83;border-radius:24px;box-shadow:0 24px 45px rgba(6,53,72,.21);text-align:center}.support-desk span{font:800 9px Manrope,sans-serif;letter-spacing:.16em;color:#9bd8e5}.support-desk svg{width:86px;height:86px;margin:12px auto;fill:none;stroke:#c4edf5;stroke-width:5;stroke-linecap:round;stroke-linejoin:round}.support-desk strong{color:#fff;font:800 15px Manrope,sans-serif}.equipment-label-guide{margin:24px 0 0;padding:14px;background:#fff;border:1px solid #dce9ed;border-radius:10px;box-shadow:0 8px 24px rgba(10,47,66,.05)}.equipment-label-guide img{display:block;width:100%;height:auto;border-radius:6px}.equipment-label-guide figcaption{display:flex;align-items:baseline;gap:8px;flex-wrap:wrap;margin-top:12px;font-size:11px;color:#5f7884}.equipment-label-guide figcaption strong{font:800 12px Manrope,sans-serif;color:#0a6f91}.response-box{margin-top:20px}@media(max-width:760px){.support-desk{width:210px;height:200px;transform:translate(-55%,-44%);padding:18px}.support-desk svg{width:70px;height:70px}}@media(max-width:420px){.support-desk{width:180px;height:180px;transform:translate(-55%,-40%)}.support-desk strong{font-size:12px}.support-desk svg{width:60px;height:60px}}

.photo-upload{margin-top:22px;padding:17px;border:1px dashed #b8d9e2;border-radius:9px;background:#f7fbfc}.photo-upload label{display:block;font-size:12px!important}.photo-upload label small{font-size:10px;font-weight:600;color:#7a939e}.photo-upload input[type=file]{padding:9px;background:#fff;font-size:11px;cursor:pointer}.photo-upload input[type=file]::file-selector-button{margin-right:12px;border:0;border-radius:5px;background:#dff1f5;color:#0a6f91;padding:8px 10px;font:800 10px Manrope,sans-serif;cursor:pointer}.photo-upload p{margin:9px 0 0;color:#6e8792;font-size:10px;line-height:1.5}

.equipment-photo{border-top:1px solid #e0ecef;padding-top:14px;margin-top:2px}.equipment-photo small{color:#7b929d;font-size:10px;font-weight:600}.equipment-photo input[type=file]{background:#fff;cursor:pointer}.equipment-photo input[type=file]::file-selector-button{margin-right:10px;border:0;border-radius:5px;background:#dff1f5;color:#0a6f91;padding:8px 10px;font:800 10px Manrope,sans-serif;cursor:pointer}.equipment-photo>small:last-child{display:block;margin-top:7px;line-height:1.45}

/* Quatro etapas, ilustração editorial e aviso triangular. */
.support-hero-grid{min-height:490px;grid-template-columns:1fr 1fr}.support-hero-art{height:430px}.support-desk{width:245px;height:270px;transform:translate(-50%,-47%);padding:17px 18px 13px;border-radius:20px}.support-desk .support-professional{width:220px;height:205px;margin:5px auto 0;stroke:none}.support-desk strong{font-size:12px;white-space:nowrap}.support-carousel{width:132px;min-height:120px;top:147px;right:0;padding:10px 10px 9px}.support-device-slide svg{width:62px;height:52px}.support-alert{background:none;border:0;border-radius:0;width:42px;height:42px;top:-23px;right:-22px;color:inherit;display:block}.support-alert svg{display:block;width:42px;height:42px}.support-art-card{display:flex;gap:7px;align-items:center;max-width:190px;padding:10px 12px;font-size:10px;line-height:1.35}.support-art-card span{font-size:12px;white-space:nowrap}.card-one{left:0;top:10px}.card-two{right:0;top:10px}.card-three{left:0;bottom:12px}.card-four{right:0;bottom:12px}.support-channel-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.support-channel-card{min-height:250px;padding:22px}.support-channel-card p{min-height:62px}@media(max-width:1080px){.support-channel-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.support-channel-card{min-height:220px}.support-channel-card p{min-height:0}}@media(max-width:760px){.support-hero-grid{display:block;padding-top:50px}.support-hero-art{height:390px;margin-top:25px}.support-desk{width:205px;height:235px;transform:translate(-50%,-45%)}.support-desk .support-professional{width:185px;height:172px}.support-desk strong{font-size:10px}.support-carousel{right:0;top:135px;width:112px;min-height:110px}.support-art-card{font-size:9px;max-width:150px;padding:8px}.card-one{left:0;top:0}.card-two{right:0;top:0}.card-three{left:0;bottom:4px}.card-four{right:0;bottom:4px}}@media(max-width:520px){.support-channel-grid{grid-template-columns:1fr}.support-channel-card{min-height:0}.support-hero-art{height:350px}.support-desk{width:185px;height:215px}.support-desk .support-professional{width:165px;height:155px}.support-carousel{top:122px;width:102px;right:0}.support-art-card{max-width:134px;font-size:8px}.support-art-card span{font-size:10px}}
/* Mantém as quatro etapas nos cantos do diagrama e o aviso sem fundo vermelho. */
.support-hero-art .card-four{left:auto;right:0;top:auto;bottom:12px}
.support-carousel .support-alert{background:transparent;border:0;border-radius:0;box-shadow:none;padding:0}
@media(max-width:760px){.support-hero-art .card-four{right:0;bottom:4px}}
.response-box p{margin:14px 0 0;font-size:12px;line-height:1.65;color:#385d6b}
.tools-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
.nicvision-panel{height:auto;min-height:245px;display:flex;flex-direction:column;align-items:center;justify-content:space-between;gap:12px;background:#fff}
.nicvision-panel-header{width:100%;display:flex;align-items:center;justify-content:space-between;gap:12px}
.nicvision-panel-header img{width:125px;height:auto;background:#173d52;border-radius:5px;padding:5px 8px}
.nicvision-panel-header span{font:800 9px Manrope,sans-serif;letter-spacing:.12em;color:#6d8793;text-align:right}
.nicvision-dashboard{display:block;max-width:100%;height:165px;object-fit:contain}
.nicvision-panel small{align-self:flex-start}
@media(max-width:760px){.tools-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:520px){.tools-grid{grid-template-columns:1fr}}